These Terms and Conditions govern your use of sand77 and constitute a binding legal agreement between you and our platform. Please read carefully before creating an account or placing any wagers.
For the purposes of these Terms and Conditions, the following definitions apply:
By creating an account with sand77, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. If you do not agree with any provision of these Terms, you must not use our Services.
These Terms constitute a legally binding agreement between you and sand77. They apply to all users regardless of location within Indonesia, including but not limited to residents of Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, Makassar, and Palembang.
We reserve the right to amend, modify, or update these Terms at any time without prior notice. Amendments become effective immediately upon posting to this page. Your continued use of sand77 after any changes constitutes acceptance of the revised Terms. We recommend reviewing this page periodically to stay informed of any updates.
To register for and use sand77 Services, you must meet all of the following eligibility criteria:
By registering with sand77, you warrant that all information provided during registration is accurate, complete, and current. You agree to update your account information promptly if any details change. Failure to provide accurate information or maintain current details may result in account suspension or termination.
sand77 operates under a strict 21+ policy. Online gambling by individuals under 21 years of age is illegal in Indonesia and prohibited on our platform. We verify all accounts through KYC documentation and reserve the right to request additional proof of age at any time. If you are under 21, do not attempt to register or use our Services.
To create an account with sand77, you must provide accurate personal information including your full legal name (as shown on your KTP), date of birth, residential address, valid email address, and Indonesian mobile phone number. You will also create a unique username and secure password.
Upon registration, you will receive a verification code via SMS to confirm your phone number. This code must be entered within 10 minutes to activate your account. Email verification may also be required.
Within 30 days of account creation, you must complete the KYC (Know Your Customer) verification process by uploading clear, legible copies of:
sand77 reserves the right to request additional documentation at any time to verify your identity, age, payment methods, or compliance with these Terms. Failure to provide requested documents within 7 days may result in account suspension.
Withdrawal requests are subject to KYC verification. Accounts that have not completed KYC may deposit and play but cannot withdraw funds until verification is approved. First-time withdrawals will be held pending KYC approval, which typically takes 1–4 hours during business days.
You are responsible for maintaining the confidentiality of your username, password, and account credentials. You agree to notify sand77 immediately if you suspect unauthorized access or any security breach. sand77 will not be liable for any loss or damage arising from your failure to protect your account credentials.
We strongly recommend enabling two-factor authentication (2FA) for enhanced security. You must not share your account credentials with any third party or allow others to access your account.
sand77 accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, and OCBC NISP, as well as e-wallets such as OVO, DANA, GoPay, and ShopeePay. All deposits and withdrawals are processed in Indonesian Rupiah (IDR / Rp).
Minimum deposit amounts vary by payment method, typically ranging from Rp 25,000 to Rp 100,000. Maximum deposit limits are displayed in the Cashier section and may be adjusted based on your account status and verification level.
Deposits are credited to your account balance instantly in most cases. If a deposit does not appear within 15 minutes, contact our support team with transaction details.
You may only deposit funds from a bank account or e-wallet registered in your own name. Third-party deposits (from accounts belonging to family members, friends, or business entities) are prohibited and will be refunded minus processing fees.
You may request a withdrawal of your available balance at any time, subject to the following conditions:
Withdrawal processing times are as follows: verified accounts typically receive BCA payouts within 15–30 minutes, BRI within 20–40 minutes, and other banks within 30 minutes to 2 hours, 24/7 including weekends and holidays. First-time withdrawals may take longer due to additional security checks.
sand77 reserves the right to request additional documentation before processing a withdrawal, particularly for large amounts, unusual patterns, or if fraud or money laundering is suspected.
sand77 does not charge fees for standard deposits or withdrawals. However, your bank or payment provider may impose transaction fees, currency conversion charges, or other costs. You are responsible for all such fees.
If a withdrawal is canceled or refunded at your request after processing has begun, a Rp 5,000 administrative fee may apply.
sand77 offers various bonuses and promotional offers including welcome bonuses, deposit match bonuses, cashback, free bets, and loyalty rewards. All bonuses are subject to specific terms and conditions displayed on the Promotions page and in bonus notification messages.
General Bonus Terms:
You agree that promotional offers are granted at the sole discretion of sand77 and may be withheld, restricted, or canceled if we suspect abuse, fraud, or violation of bonus terms.
All bets placed on sand77 are final and cannot be canceled, edited, or reversed once confirmed. It is your responsibility to verify bet details (selection, odds, stake amount) before placing a wager.
Bet settlement is based on official results as determined by the relevant sporting body, game provider, or sand77 in cases of ambiguity. sand77's decision on bet settlement is final unless a clear and verifiable error is proven.
If an event is canceled, postponed, or abandoned, bets may be voided and stakes refunded according to the specific market rules displayed in the sportsbook. For live betting, if an event is suspended or abandoned after commencement, settlement rules vary by sport and market type.
Sports betting markets cover football (including BRI Liga 1, English Premier League, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, and AFF Cup), basketball, badminton, MotoGP, esports, and other sports. Bet types include 1X2 (match result), Over/Under, Asian Handicap (voor bola — points-spread betting), Both Teams to Score (BTTS), Correct Score, and various prop bets.
Odds are subject to change in real time, especially during live in-play betting. The odds displayed at the time of bet confirmation are the odds applied to your wager, regardless of subsequent changes.
Mix parlay (accumulator) bets combine multiple selections into a single wager. All selections must win for the parlay to pay out. If any leg is voided, the odds are recalculated excluding that leg.
All slots, table games, and RNG-based games on sand77 use certified Random Number Generators (RNG) audited by third-party testing laboratories. RTP (Return to Player) percentages are displayed in each game's information panel and represent long-term theoretical averages, not guarantees of individual session outcomes.
Live dealer games are streamed in real time from licensed studios operated by Evolution Gaming and other Tier 1 providers. Game outcomes are determined by physical dealing/spinning and cannot be manipulated by sand77 or the player.
Togel (traditional Indonesian lottery games) results are based on official draw outcomes. Tickets purchased are final and cannot be refunded. Draw times and result publication schedules are displayed in the lottery section.
The following activities are strictly prohibited on sand77 and may result in immediate account closure, forfeiture of balances, and potential legal action:
sand77 employs sophisticated fraud detection systems and reserves the right to investigate any suspicious activity. We may suspend accounts, withhold withdrawals, and request additional documentation during investigations.
To the fullest extent permitted by law, sand77 and its affiliates, officers, directors, employees, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to:
sand77 provides Services on an "as is" and "as available" basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
You acknowledge that online gambling involves financial risk and that outcomes are determined by chance. sand77 does not guarantee winnings and cannot be held responsible for losses incurred through gambling activities.
In jurisdictions where limitations of liability are restricted, our liability is limited to the maximum extent permitted by law. In no event shall our total aggregate liability exceed the amount you deposited into your account in the 30 days prior to the claim.
All content on the sand77 platform, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, trademarks, and service marks, is the property of sand77 or its content providers and is protected by Indonesian and international intellectual property laws.
The sand77 name, logo, and all related product and service names are trademarks of sand77. You may not use these marks without our prior written permission.
You are granted a limited, non-exclusive, non-transferable license to access and use sand77 Services for personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any content from sand77 without express written authorization.
sand77 reserves the right to suspend or terminate your account at any time, with or without notice, for violation of these Terms, suspected fraud, abusive conduct, or at our sole discretion for operational or legal reasons.
You may close your account at any time by contacting customer support. Upon closure, any remaining cash balance (excluding bonus balances and pending wagering requirements) will be refunded to your registered payment method after deducting any outstanding fees or obligations.
If your account is closed due to breach of Terms or fraudulent activity, we reserve the right to forfeit all balances and withhold winnings.
Termination does not relieve you of obligations incurred prior to termination, including outstanding wagers and bonus wagering requirements.
These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or related to these Terms or your use of sand77 Services shall be subject to the exclusive jurisdiction of the courts of Indonesia.
Before initiating any legal proceedings, you agree to attempt to resolve disputes amicably through direct communication with sand77 customer support. If a resolution cannot be reached within 30 days, you may pursue formal dispute resolution.
Disputes regarding bet settlement, bonus terms, or account issues should be directed to our customer support team at [email protected] within 7 days of the issue arising. Claims submitted after this period may not be considered.
If you have questions about these Terms and Conditions, require clarification on any provision, or need to report a compliance issue, please contact us:
Email: [email protected]
Live Chat: Available 24/7 via account dashboard after login
Response Time: We aim to respond to all inquiries within 2 minutes via live chat and within 24 hours via email.
For legal notices, compliance inquiries, or formal dispute notifications, please use the email address above with "Legal Notice" in the subject line.
Before using sand77, ensure you understand these essential terms that govern your account and gameplay.
You must be at least 21 years old to create an account. Age verification through KYC is mandatory.
Only one account per person. Multiple accounts will be closed and balances forfeited.
Identity verification is mandatory before withdrawal. Upload your KTP and selfie within 30 days of registration.
Withdrawals must go to your own verified bank account. Bonus wagering requirements must be met first.
All bonuses carry wagering requirements (typically 25x). Read full terms on the Promotions page.
Fraud, collusion, bonus abuse, and prohibited activities result in account closure and fund forfeiture.
Our customer support team is available 24/7 to answer questions about these Terms & Conditions. Reach out via live chat or email for clarification.